RockTech Solutions

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FAQs

Welcome to our CCTV Solutions FAQ page, where we address common inquiries about our cutting-edge surveillance services.

CCTV stands for Closed-Circuit Television. It is a system of video cameras, monitors, and recorders used to transmit and record video footage for security and surveillance purposes.

CCTV provides security by monitoring and recording activities in and around your property. It can deter potential intruders and provide evidence in case of incidents.

A typical CCTV system includes cameras, monitors, recorders (DVR or NVR), cables, and power supplies.

We have various types of cameras, including dome cameras, bullet cameras, PTZ (Pan-Tilt-Zoom) cameras, and Panoramic view cameras. The choice depends on your specific location and preferences better this can be viewed and suggested by professionals.

Consider areas of interest, entry/exit points, and vulnerable areas. Ensure they cover the desired field of view without obstructions. CCTV professionals have experience to identify and help you understand the right spot to cover the vulnerable zones and/ or blind spots.

Common resolutions include 1080p (Full HD), 2K, and 4K. Now a day it’s better to have high resolution to ensure that you have right images to avoid blur images. Our Cameras can help you to have clear vision and images.

We have cameras that come with infrared (IR) LEDs for low-light and night vision capabilities. For total darkness, you may need additional infrared illuminators.

DVR (Digital Video Recorder) processes analog camera signals, while NVR (Network Video Recorder) works with IP cameras. NVRs are more versatile and offer higher resolution support. Our VR also ensure that recording is as per cameras instead of degrading the requirement to save capacity and compromise on the quality of output.

Storage duration depends on the hard drive’s capacity in your recorder and the recording quality. Normally for standard cameras we get 30 days’ cycle or up to 45 days’.

The legality of CCTV installation varies by location. In most places, it is legal for private property, but you should comply with local laws and regulations.

Yes, all our CCTV systems offer remote access via smartphones or computers. This allows you to view live footage and recordings from anywhere with an internet connection.

Secure your system with strong passwords, regular software updates, and firewall configurations. Use encryption for remote access. Our professionals can assist on this.

Regularly clean the camera lenses, ensure cables are intact, and update firmware and software as needed.

You can either replace the entire system or upgrade individual components, such as cameras or the recorder, to improve performance. This need validation for the compatibility checks and quality check. For old Systems it is better to replace complete System generally.

Costs vary widely based on the type and number of cameras, quality, installation complexity, and additional features. It’s best to get quotes from professional installers.

Enterprise Infrastructure Solutions

Welcome to our Enterprise Infrastructure Solutions (EIS) FAQ page, designed to address common questions about our advanced infrastructure solutions for businesses.

Enterprise infrastructure services and solutions encompass a wide range of IT services and technologies that support an organization’s IT environment. This includes networking, data storage, cloud services, security, and more. Rocktech have expertise to cover your IT EIS end to end and let you focus on the business and strategic goals while IT strategic goals can be part of Roadmap and strategic layout from Rocktech solutions.

Effective enterprise infrastructure services are crucial for businesses because they provide the foundation for all IT operations. They ensure data accessibility, security, and scalability, which are essential for business growth and competitiveness.

Key components include:

  • Network Infrastructure: This includes routers, switches, firewalls, and other devices that enable data transfer and connectivity.
  • Storage Solutions: Data storage, whether on-premises or in the cloud, for managing and protecting data.
  • Servers and Virtualization: Hardware and software solutions for running applications and managing workloads.
  • Cloud Services: Services provided by public or private cloud platforms for scalability and flexibility.
  • Security Solutions: Tools and practices for protecting data and systems from cyber threats.
  • Monitoring and Management Tools: Software for tracking and maintaining the health and performance of IT infrastructure.

Outsourcing can provide cost savings, access to specialized expertise, scalability, and increased focus on core business activities. Managed service providers (MSPs) often offer a range of infrastructure services.

Scalability depends on factors like the architecture of your infrastructure, the flexibility of cloud services, and your organization’s growth plans. An infrastructure assessment can help identify areas that need scaling.

Virtualization technology allows you to run multiple virtual machines or operating systems on a single physical server. This optimizes resource usage, improves flexibility, and reduces hardware costs.

Data security in enterprise infrastructure involves a multi-layered approach, including firewalls, encryption, access controls, and regular security updates. It’s important to follow best practices and compliance regulations.

On-premises solutions are hosted within an organization’s physical location, providing control but requiring maintenance. Cloud solutions are hosted off-site, offering scalability and reduced infrastructure management but may have data privacy considerations.

Consider factors like expertise, service offerings, scalability, cost, and customer reviews. Request proposals and evaluate providers based on your organization’s specific needs. We have experts available who can assist in the review and accordingly assist for the scope as well.

Disaster recovery and backup solutions ensure that data and systems can be restored in the event of data loss or a catastrophic event. They are critical for business continuity and data protection. Our Backup and data protection expert can help build the frame work and solution to ensure that organization have data available even If there is any mishap to the source.

Regularly assess your infrastructure, follow technology trends, and consider periodic upgrades or migrations to incorporate new technologies and stay competitive. A simple way is to collaborate with us to help taking care of infrastructure.

Best practices include routine maintenance, monitoring, regular backups, security updates, documentation, and performance optimization. Our experts can help you monitor 24/7 as additional eye to your operations or support operations as well to reduce any service impact based on each monitoring or trigger event.

Enterprise infrastructure services and solutions are essential for businesses looking to leverage technology effectively and remain competitive in an increasingly digital world. Consulting with our experts can help you make informed decisions and implement solutions tailored to your organization’s needs helping organization business to grow while technology footprint is taken care by Rocktech Solutions.